Waking up with neck pain is often blamed on poor sleep posture or a worn-out mattress. However, many people experiencing discomfort are already sleeping on a high-quality mattress even a premium getha mattress. The real issue is frequently overlooked: pillow height.
A mattress supports your body. A pillow supports your neck. If the pillow height is wrong, your spine stays misaligned all night, no matter how good your mattress is.
Why Neck Pain Happens Even on a Good Mattress
A mattress is designed to keep your spine aligned from shoulders to hips. Your pillow’s role is more precise it must support the natural curve of your cervical spine.
On a responsive surface like a latex mattress Malaysia sleepers prefer, the mattress adapts quickly to body weight. This changes how much your shoulders sink, which directly affects how high your pillow needs to be.
When pillow height does not match the mattress response, your neck bends unnaturally for hours, leading to stiffness, soreness, and fatigue in the morning.
Signs Your Pillow Height Is Wrong
If you experience any of the following, your pillow height may be the cause:
- Neck pain that improves as the day goes on
- Shoulder tension or numbness
- Frequent tossing and pillow adjustment at night
- Headaches upon waking
- Feeling unrested despite adequate sleep hours
These symptoms often persist even after changing mattresses, because the real issue remains uncorrected.
Correct Pillow Height by Sleeping Position
Side Sleepers

Side sleepers need the highest pillow height. The pillow should fill the space between the mattress and the head, keeping the neck aligned with the spine. Shoulder width and mattress firmness both influence the ideal height.
Best for side sleepers: Getha 3D Auto Latex Pillow,Getha 2 Zone Latex Pillow
Back Sleepers

Back sleepers need a medium-height pillow that supports the natural cervical curve without pushing the head forward. On a latex mattress, excessive pillow height can cause neck strain.
Best for back sleepers:Getha Medium Firm Latex Pillow,Getha Galaxy Latex Pillow
Stomach Sleepers

Stomach sleepers require a low-profile pillow, or none at all. Any excessive height forces the neck to rotate unnaturally, increasing tension.
Best for stomach sleepers:Getha Soft Latex Pillow,Getha Award S Latex Pillow